How fast will I get matched with an editor?
In most cases, you’ll be matched with an editor within a few hours. For more complex or highly specific projects, it may take up to 24 hours to carefully match you with the right editor.
Is my payment secure?
Yes. Your payment is held securely while the editor works on your project. Funds are only released once the project is delivered or approved, so both clients and editors are protected throughout the process.
What if I’m not happy with the result?
All editors on bookaneditor are carefully selected and experienced. In rare cases where the delivered work clearly doesn’t match the agreed requirements, we’ll step in to review the project and make things right. This can include revisions, re-matching, or a refund where appropriate. Our goal is to ensure fair outcomes while maintaining high quality for both clients and editors.
Can I communicate directly with the editor?
Yes. Once matched, you’ll be able to communicate directly with your editor to share feedback, files, and revisions.
